Retail sales associate
Description
Retail sales associates serve customers and help them find and buy what they need. The work involves greeting and assisting customers, advising on products, processing sales, restocking and tidying, and providing the helpful, friendly service that turns browsers into buyers and keeps the shop floor running.
They work in shops and retail across all sectors. The role suits friendly, helpful, energetic people who enjoy interacting with customers, can advise and sell without being pushy, handle the physical and varied demands of the shop floor, and provide the everyday service that shapes whether customers enjoy shopping there and return.
Dimensions
How this role scores across 12 work traits — creativity, structure, autonomy, and more
Career path
Labor statistics estimates from 2023–2033