Hotel general manager

Hotel general managers oversee the entire operation of a hotel, responsible for guests, staff, and the business. The work involves managing departments and staff, ensuring guest satisfaction, controlling budgets and revenue, maintaining standards, and handling the issues and decisions that running a hotel involves.

They work for hotels and hospitality groups. The role suits experienced, well-rounded leaders who can oversee a complex operation with many moving parts, balance guest experience with financial performance, lead a large and varied team, and represent the hotel to guests, owners, and the community.