Concierge

Concierges help hotel guests get the most from their stay, arranging and recommending services and experiences. The work involves answering questions, making reservations and bookings, arranging transport and tickets, solving problems, and drawing on local knowledge and contacts to fulfil guest requests, however unusual.

They work in hotels, especially upscale ones. The role suits resourceful, well-connected, gracious people who take pride in making things happen, have deep local knowledge, and combine genuine warmth with the determination to satisfy guests' requests and turn their stay into something memorable.