Sales operations specialist
Description
A sales operations specialist supports a sales team by optimizing its processes, tools, and data so salespeople can sell more effectively. They manage CRM and sales tools, analyze sales data and performance, build reports and forecasts, streamline processes, manage territories and quotas, and handle the operational work that keeps the sales engine running efficiently.
The role blends analysis, process, and systems behind the scenes of sales. Sales operations specialists work at companies with significant sales teams, especially in tech and B2B.
The job suits analytical, organized, systems-minded people who enjoy making teams more effective and working with data and tools, like being the operational backbone behind sales, and want a role that directly improves how a company's salespeople perform.
Dimensions
How this role scores across 12 work traits — creativity, structure, autonomy, and more
Career path
Labor statistics estimates from 2023–2033