UX researcher

A UX researcher studies how people use products to inform design decisions, running interviews, usability tests, surveys, and field studies and synthesising the findings into actionable insight. The work blends qualitative and quantitative methods with the rigour to design sound studies and the judgement to interpret what people do, not just what they say.

Researchers partner with designers, product managers, and engineers, advocating for user needs throughout development. Large language models can synthesise transcripts and surface patterns, so the human value lies in designing novel protocols, running live sessions, and reading subtle behavioural signals.